Warm Front Scheme

The Warm Front scheme was launched in 2000 and was intended to help low-income households by installing a free boiler or by improving their property’s loft and cavity wall insulation, up to a maximum value of £3,500.

Grants were available for free cavity wall and loft insulation, and eligible households could have their broken boiler replaced with an A-rated model for free.

Warm Front was originally managed by the government but was outsourced to Carillon in 2011. Approximately 128,000 households benefited from the scheme between 2010 and 2011, with replacement gas boilers, heating repairs and insulation being the most popular measures amongst applicants. Warm Front achieved a 93% satisfaction rate from recipients of the grant.

The scheme closed on Saturday 19th January 2013 and was replaced with the far broader Energy Company Obligation (ECO).

Both schemes shared a similar goal: to help poorer households to improve the energy efficiency of their property. Free insulation is still available and many households that qualified for Warm Front should still qualify for a free replacement boiler under the new ECO scheme.

To be eligible, a permanent resident of the property must be in receipt of a means-tested benefit such as: child tax credit, working tax credit, pension credit, job seekers allowance, employment and support allowance or universal credit.

Warm Front was extremely popular and occasionally suffered because of this. Some applicants waited several months and there have been many news reports of poor workmanship by Warm Front contractors.

The government has addressed this problem by introducing a strict vetting procedure that all installers must pass before receiving funding from the scheme.

You can apply for a free boiler or insulation grant via the ECO scheme here, or by calling us on 0333 212 0013. We’ll put you in touch with an approved contractor who will arrange a suitable time to visit your property and confirm the grant that’s available to you.